International eBay purchases impossible in France
Summary: matanc25 shares their experience buying basketball cards via eBay from the United States, using international shipping without any problems in the past. However, they are now running into a refusal to ship to France, despite previous successful purchases. Customer service doesn’t offer any solution, saying the problem isn’t with their account. *miss-tigri* mentions that this issue has been reported several times but still seems to have no apparent solution.
Hello,
I've been buying on Ebay for some time now, especially basketball cards from the United States via Ebay international Shipping, and I've never had a problem.
But for the past week, it's been impossible for me to make a purchase because it tells me that "the item cannot be sent to France" except that it does this with all items coming from the United States and especially since I've already bought items from some sellers (see some currently being delivered) without any problem.
I contacted customer service, who doesn't want to understand my request but assures me that it's not from my account. (looking at the listings, delivery can take place to all countries in the world except France....), I know someone who has the same problem as me ...
Do you have any more information?
Thanks in advance
*miss-tigri*
·3 months agoHello @matanc25
Problem reported many times, but apparently still no solution
https://communaute.ebay.fr/forum/aide-des-mentors-de-la-communaut%C3%A9-16/topic/suite-aux-nombreux-signalements-de-bug-pour-lachat-depuis-les-usa-quelle-est-la-prochaine-%C3%A9tape-18333/
matanc25
OP3 months agoThanks, I only saw it after I posted...
I hope they'll find a solution....
On their side, eBay customer service is turning a deaf ear