Shopping in the USA
Summary: cendrillon50 is having trouble browsing and buying items in the United States via eBay, despite international shipping being available. They receive a message saying access is blocked due to legal restrictions. francois-o advises contacting customer service or the seller directly to resolve the issue, and provides a link to make contact easier.
For the past few weeks, I can no longer view items sold in the United States. Even if the sellers offer international shipping.
I get the following message displayed in red: Unfortunately, access to this item has been blocked due to legal restrictions in force in certain countries. In accordance with these restrictions, we are making every effort to block the display of affected items. We regret to inform you that for technical reasons, users will not be able to view certain listings that are not subject to these restrictions. We apologize for the inconvenience and hope that you will find other interesting items on eBay.
Previously, I never had any problem buying in the USA.
I should mention that I go on EBay from the mobile app and I have the same issue from my computer.
What should I do?
Thank you for your help.
Victor
1 comment
francois-o
Hello @cendrillon50 ,
Even if a seller offers international shipping, they can add a list of blocked countries. For more details, I invite you to contact customer service to check the listing.
In your situation, the best thing is to contact the seller directly. Here is the link for that: http://pages.ebay.fr/help/buy/contact-member.html
Best regards
François