Order not visible
Hello,
I bought a poster yesterday. It has been paid for. I saw a message confirming the order appear but... I didn't get a confirmation email and I don't see the order on my account.
Is that normal?
Thaaanks
1 comment
Hello,
I bought a poster yesterday. It has been paid for. I saw a message confirming the order appear but... I didn't get a confirmation email and I don't see the order on my account.
Is that normal?
Thaaanks
koalagris
·6 months agoHello @cath-2382
Most likely a purchase made while not signed in (= as a guest):
https://www.ebay.fr/help/buying/paying-items/acheter-sans-tre-inscrit?id=4035&st=3&pos=2&query=Acheter%20sans%20%C3%AAtre%20inscrit%20&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1147
Best regards