Hello, I recently bought a flea collar for my cat, but it turned out to be a fake. I was able to talk with the seller, who first claimed it was genuine, then when I pressed him he offered me a discount, so he is indirectly admitting that his product is fake. I refused his discount and demanded a full refund, and he started speaking to me in another language before completely ignoring me... My problem is that I first wanted to file a return because I couldn't find the counterfeit item repo...

Hello @twog2e You mentioned the main part of your problem----> " once found, I therefore cancelled the return (I'm not going to return a fraudulent item so they can resell it to someone else)," On eBay, you can no longer do anything, since you are only allowed to open one dispute per item... so it's over. Now look on the PayPal side if you paid that way ..---> open a dispute on your PayPal account if you have one... That's all you can do with a f...

counterfeit | Buy an item

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