The review I left for a seller was removed | Buy an item

grenade18 · 2024-01-18T20:29:32.920000Z

Good evening, I bought an old magazine from a Spanish seller on November 28th last year. It arrived in poor condition due to bad packaging. I contacted the seller, who after asking me for photos of the damage offered me a return at my expense for an exchange (because he had another copy). So I did that (16 euros in return shipping costs) and then nothing... However, I can see in the tracking number that the return I sent arrived in his city. So I contacted him again and got nothing. Today, the post office gave me back the package I returned with the note "package unclaimed". Not happy, I left him a negative review: "you could have received my return package, disappointing transaction". Shortly after, I received a message from the seller telling me that I had never sent him the parcel. I sent him photos of the said parcel + the drop-off receipt + the 16-euro fee. Still no response, but the negative review I left for the seller has disappeared.. And on top of that he blocked me. I would like to contact eBay customer service so that the negative review comes back, how do I do that? I would have filed a complaint with PayPal, but the outcome would still be another return at my expense (since sellers who send a return label are rare). Thank you for your help

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