Problem with La Poste
Summary: killer0pro bought an item from a French seller for delivery to Poland but is facing difficulties with repeated delivery attempts. The Polish postal tracking is not recognized and the seller is not responding. koalagris suggests using a tracking site and advises contacting La Poste support, but killer0pro is having trouble because the seller no longer offers assistance.
The local Polish post office doesn’t recognize the tracking number and I’m not sure that they’re the ones handling this parcel.
Does anyone know which last-mile delivery service Colissimo from La Poste uses in Poland?
6 comments
koalagris
·5 months agoSee on this site:
https://parcelsapp.com/fr
killer0pro
OP5 months agokoalagris
·5 months agoYou write that the parcel is "stuck in a loop of failed delivery attempts and new attempts": you're getting that info from somewhere, logically with a sender and an availability procedure...
Note that since you're registered in Lithuania, you depend on ebay.com; the fact that you bought from a French seller changes nothing, so it is neither eBay France nor its forum that can help you.
It would be more sensible to talk with a Pole who is used to buying from the mainland.
killer0pro
OP5 months agoI only found their automated support (AI), but it’s useless.
koalagris
·5 months agoBy phone at 3631, but you have to be in France: check with your seller so they can take care of it.
killer0pro
OP5 months ago