CLAIM
HELLO I bought a wristwatch under order number [Référence] on 28/02/2024, and while browsing the site and looking up the seller [Pseudo] to buy something else, I couldn't find him, nor any of the offers he had posted. TRACKING NUMBER PROVIDED [Référence]
Is there anything to worry about and take into account?
THANK YOU
6 comments
mindje_23
·2 years agokoalagris
·2 years agoGood evening @mindje_23
You don’t specify it, but your ebay account dates from today and you’re talking about a purchase from 13/5, so it was inevitably a purchase as a guest.
= See the procedure below
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151
Best regards
mindje_23
·2 years agoSent from my iPhone
frelonverre
·2 years ago@mindje_23
you’re joining a discussion, not a group, and in your case you need to contact customer service
koalagris
·2 years agoHello @nidaknour0
You’re registered in Morocco = so check with ebay.COM (not ebay.FR, and even less its user forum...)
https://www.ebay.com/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
Your seller is in India...
Regards
nidaknour0
OP2 years ago