Refunded without having to return the item | Buy an item

christophduboi_0 · 2024-02-19T09:31:28.746000Z

Hello everyone, Here is my problem: 1 week ago I received an item that didn't match the photo, I started a refund process but the seller refused, admittedly... The next day, for no reason, he accepted anyway, except that he doesn't send me a return label because supposedly he wasn't able to make one. That's not the issue, I ask eBay to step in, they are efficient and offer me a refund. That's where I don't understand anymore, I received a refund from eBay WITHOUT having sent the item back. The next day the seller asks me to send the item back to him (without sending me a return label) even though I have already been refunded. What should I do? Should I send it back anyway even though the return shipping costs are at my expense? Thank you for your attention 🙂

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