Seller with positive comments but no rating

Question

HelloI would like to buy an item from a seller who has several positive comments (the green + next to the comment), but on the other hand 0% positive ratings.How is this possible? The positive comments are over 1 year old, is that related to that? Are ratings removed after a while?Thanks

*miss-tigri* · Accepted Answer

Hello  The review percentage is calculated over the last 12 months, and since he hasn't sold anything for a year or more, it's at zero.. Just one sale with a positive review is enough to be back at 100% 😉   Click on the little (i) next to the seller's percentage and you'll see how it's calculated..