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eBay login error on mondialrelay.fr
Summary: fr_news_team informs sellers of a technical issue preventing the import of eBay orders on mondialrelay.fr. The eBay team is working on a quick resolution and guarantees the protection of the performance of affected sellers. In the meantime, Mondial Relay labels can be obtained via the eBay shipping platform, with orders accessible through the seller hub or directly online.
Dear sellers,
Due to a technical issue with the eBay order import module on mondialrelay.fr, it is currently impossible to link your eBay account.
The issue is being investigated and we are making our best efforts to provide a quick resolution.
If your activity has been affected by these disruptions, eBay will be by your side and will automatically protect your seller performance, including:
- Your late delivery rate
- Your item not received claims due to a delivery delay (in your Service metrics)
- Defects resulting from transactions you canceled
- Negative or neutral feedback related to these transactions
In the meantime, it is possible to get Mondial Relay labels with the same pricing through the eBay shipping platform. Orders are accessible from your seller hub or directly on the site https://expeditions.ebay.fr.
Thank you for your understanding.
Best regards,
The eBay team
