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Suspension of shipments to certain countries in the Middle East
Summary: fr_news_team informs sellers that, due to the situation in the Middle East, several carriers have suspended their services to certain countries, resulting in a temporary interruption of deliveries to these destinations. eBay is offering protection measures for affected sellers, including handling delivery delays and transaction-related disputes. These measures apply to all sellers impacted by these disruptions. The eBay team thanks sellers for their trust.
Dear sellers,
Due to the current situation in the Middle East, several carriers have suspended or severely limited their services to the following countries:
- United Arab Emirates
- Israel
- Saudi Arabia
- Qatar
- Kuwait
- Bahrain
- Oman
- Jordan
- Iran
- Iraq
As a result, we have temporarily suspended deliveries to these destinations.
If your business has been affected by these disruptions, eBay is here for you and seller performance protection measures will be applied automatically, including with regard to:
- Your late delivery rate
- Your item not received cases due to a delivery delay (in your service metrics)
- Defects resulting from transactions you canceled
- Negative or neutral feedback related to these transactions
These protections will be applied to all sellers who have shipped orders to these destinations and have encountered difficulties with deliveries.
Thank you for your trust.
Kind regards,
The eBay team
