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Storm Ciaran: information about your deliveries in affected areas
Summary: fr_news_team informed sellers that, due to Storm Ciaran, there have been logistical disruptions affecting deliveries. Delivery dates have been extended for shipments made between November 1 and 7 to account for potential delays. eBay guarantees automatic protections for seller performance, including handling delays, disputes, and negative or neutral feedback. These measures apply to sellers located in affected areas and those with orders destined for those areas.
Dear sellers,
Due to Storm Ciaran, logistics transport has experienced major disruptions in the affected regions.
As a result, we have extended the estimated delivery dates for your shipments made between 01/11 and 07/11, to account for any possible delivery delays.
If your business was affected by these disruptions, eBay will be by your side and will automatically protect your seller performance, including:
- Your late delivery rate
- Your item not received disputes due to a delivery delay (in your Service Metrics)
- Defects resulting from transactions you canceled
- Negative or neutral feedback related to those transactions
These protections will be applied to all sellers located in the affected areas, and to all sellers who delivered orders to those areas.
Thank you for your trust.
Best regards,
The eBay team
