Ebay refuses to give me my 2020 sales summary! What can I do? | News for professional and private sellers

lyonhifivintage · 2026-03-23T13:50:36.312000Z

Hello everyone. I've been trying for months to ask eBay to provide me with the summary of my 2020 sales and I can't manage to get this document. I need it because URSSAF is asking me for it, there are irregularities in what eBay has communicated to URSSAF. Indeed, eBay did not deduct the refunds I made to my customers. So I end up paying an amount unfairly. Has anyone already managed to get this document? If so, how did you do it? The people on the phone keep stringing me along by saying they are passing the information up, but it has now been 1 year and I'm losing hope. Do I have the right to file a complaint against eBay? Thank you for your help.

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Ebay refuses to give me my 2020 sales summary! What can I do? | News for professional and private sellers | eBay France