Unable to send an invoice since May 13. Bug? Virus? | News for professional and private sellers

damin-2486 · 2023-05-15T08:55:19.278000Z

Hello, Hello, it is impossible for me to send invoices to buyers since this weekend. It had worked fine up until then. But now, I get the following message: "The payment information for this item can only be updated on the original listing site. To update the payment information on your item, please click here." When I click, I end up back on my sales page but in Dutch! Trying to send my invoice anyway (in Dutch for French customers, great!) still doesn’t work. I get the following message: "Something went wrong. Please try again later." All my sales are therefore blocked and I don’t know what to do. Impossible to reach Ebay at the phone number 078 16 16 00; I get a message saying that this number doesn’t work. I’m very disappointed by Ebay’s reliability. Would anyone here have any idea what’s going on? Thanks in advance

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Unable to send an invoice since May 13. Bug? Virus? | News for professional and private sellers | eBay France