Incorrect eBay phone number
Summary: algor21 ran into a security issue on eBay and needs to call them, but the number provided doesn’t work. lingma85 suggests using eBay’s callback service because there is no direct phone support. Other users share similar problems, such as items not received and difficulties changing their contact details on their eBay account. koalagris provides useful links to help solve some of these issues but explains that this forum is intended for user-to-user exchanges and not for direct support from eBay.
Following a security issue, EBAY is asking me to call them to "talk in person" Here is the number given: 0800 200 40 200.... to call EBAY, but it doesn't work!
Orange informs us that this number is not assigned!
Which makes sense since there can only be 10 digits!
Is this a number for abroad?
If someone has the solution, it would be welcome,
kind regards!
vasgeo_96
·4 months ago[Message removed by moderation: insulting remarks and content that does not comply with the forum's civility rules.]
patwa3248
·7 months agokoalagris
·7 months agoHello,
This is a user forum... as previously indicated.
= see your thread
https://communaute.ebay.fr/t5/Livraison/Serrure-barillets-porte-gauche-conducteur/m-p/2969500#M17924
Regards
gri-801635
·7 months agoBought a TV for the room, price 50 € .Since 1 month no follow-up, payment taken by card how to get refunded
feka_3460
·8 months agokoalagris
·8 months agoHello @feka_3460
Order numbers are useless on this forum between users...
= Explain your problem in detail, preferably by creating a new thread.
Best regards
jeffrylaf_59
·1 year agofrancexpressdeal
·1 year ago@jeffrylaf_59
go to the help section, type "change your contact details" and follow the procedure.
For the phone, customer service will get back to you. There is no number to reach them directly. Which explains why no one answers...
koalagris
·1 year ago@jeffrylaf_59
See this post:
https://communaute.ebay.fr/t5/Les-forums-eBay/Connexion-impossible-%C3%A0-mon-compte/m-p/2913407#M12579
lingma85
·2 years agoGood evening @algor21
It’s surprising that the site asked you to call them... knowing that the site does not have telephone support....
Usually, the site calls you (after, of course, verifying your account identity)
See here to contact them and request this callback--> Contact eBay Customer Service | eBay
(At the bottom of the page "contact us", preferably during business hours)
I’m afraid you may have been mistaken in your exchange..
Best regards
lucjus_60
·6 months agokoalagris
·6 months agoBonjour @lucjus_60
Consultez cette page d'aide :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
Cdlt
an930216
·2 months agokoalagris
·2 months ago@an930216
In that case, don’t count on eBay to handle the dispute: refusing the package is an exclusion from the eBay customer guarantee.
https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/rglement-de-la-garantie-client-ebay?id=4210&st=3&pos=1&query=R%C3%A8glement%20de%20la%20Garantie%20client%20eBay&intent=exclusions%20garantie%20ebay&lucenceai=lucenceai&docId=HELP1238#section2
If there’s a problem, you need to accept it and then request a return.