Item not received | News for professional and private sellers

ben_48650 · 2024-11-06T08:24:52.158000Z

Hello, I bought an item via ebay that I paid for in full (account debited). The parcel still hasn't been sent and is supposed to arrive before 08 11. I wasn't paying attention, but I received the message a few days ago: "Hello, you purchased spare parts. Please pay a deposit of 150 euros. The deposit will be refunded when the old part is returned. (Auction description). Here is the payment link" this is the first time I've bought on ebay and I don't understand why I have to pay a deposit when I've already paid for the item and I also don't have an old part to return. Can you help me?

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Item not received | News for professional and private sellers | eBay France