Abusive charge Packlink | News for professional and private sellers

montecristaux33 · 2025-12-21T08:16:03.765000Z

Hello, Packlink has just charged me shipping fees for overweight, even though Mondial relay assured me that there had been no error, and that I always take a photo of the parcel before sending it. My partner, who has an account on ebay, has just had the same misfortune, even though Mondial relay did send the information to packlink, which proves that the charge is abusive. Photo also sent to packlink, but still the same response, "we are contacting Mondial relay". What should I do?Are there any other people in my situation?

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Abusive charge Packlink | News for professional and private sellers | eBay France