Fake product issue that isn't really one | News for professional and private sellers

kheldran · 2026-02-15T14:25:48.993000Z

Hello, I wrote an ad to sell my Airpods Pro 2. I bought them on boulanger.fr and I have the receipt. I receive an email from Ebay telling me that they are counterfeits. I still wonder what was done to decide that. I contact customer service, I contest the decision, I send the receipt and I am authorized to put the product back up for sale, which I do. Two days later, it starts again. The ad is canceled for the same reasons. I contact them again, I contest it and I am authorized to relist it. For the 3rd time, I list it but I only leave one photo of the product thinking that it was the photos showing the serial numbers that were the cause of this. The description is generic, I don't change it. For the 3rd time, the product is removed. I don't understand what's going on because I notice that this product is being sold in other ads. Is this incompetence or malicious intent? How can I manage to post an ad that won't be canceled after 24 hours? Thanks for your advice.

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Fake product issue that isn't really one | News for professional and private sellers | eBay France