LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconHonor X touchscreenHello, I tried to request a return for the purchased product, but I’m running into obstacles created by the seller. I’ve sent how many emails for the return, but each time he comes up with an excuse. Please try to help me find a solutionazhant-555View listingsPosted 3 years ago·Last reply 3 years ago See original 2 commentsComment Newest*miss-tigri*Mentor3 years agoView listingsHello Only opening a dispute for a non-conforming item obliges the seller to accept the return.. If it's for another reason,they're not obliged to.. See originalfrancexpressdealMentor3 years agoView listingsHello @azhant-55 follow the procedure indicated here: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=retour&lucenceai=lucenceai&docId=HELP1134 What do you mean exactly by " I find obstacles created by the seller, " ? See original
*miss-tigri*
Mentor3 years agoHello
Only opening a dispute for a non-conforming item obliges the seller to accept the return..
If it's for another reason,they're not obliged to..
francexpressdeal
Mentor3 years agoHello @azhant-55
follow the procedure indicated here:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=retour&lucenceai=lucenceai&docId=HELP1134
What do you mean exactly by " I find obstacles created by the seller, " ?