First purchase impossible
Summary: mic658964 mentions that he is having a problem during his first purchase on eBay, where his account has reached a limit on bids and purchases. He is advised to follow the instructions to provide additional verification via a web browser. koalagris provides a link to an eBay help page explaining purchase limits and possible restrictions.
Hello everyone,
Being new to Ebay, I wanted to make my 1st purchase, except after validating the payment via my bank I got a red-bordered window with a very specific message
To help ensure eBay remains a safe marketplace, we limit the number of items that can be bought or sold by a single account at the same time. These limits may change over time and are determined by your site’s previous activity and your overall performance.
Currently, your account has reached the bid and purchase limit.
If you are buying through a web browser, you can increase this limit by providing additional verification by following the instructions given.If you are buying through a mobile app, please make your purchase again through a web browser to provide additional verification.
Who can help me please?
Thank you for your reply
koalagris
Mentor3 months agoHello @mic658964
Everything is explained on this page:
https://www.ebay.fr/help/buying/buying-limits-restrictions/limites-et-restrictions-dachat?id=4012&st=3&pos=1&query=Limites%20et%20restrictions%20d%27achat&intent=limites%20achat&lucenceai=lucenceai&docId=HELP1058
Kind regards