2 bank debits by EB for 1 order | Community Mentor Help

djacho_0 · 2024-06-16T17:07:42.077000Z

Hello everyone, I bought 2 items in a shop in Germany on 13/06. They were paid for by card, €50 for one item and €110 for the second. So far, so good.....until today, Sunday 16/06, when I notice that another charge of €160 was made by EB on 15/06. However, I did not make any purchase that day and the amount matches the sum of the 2 items. The seller wants to hear nothing about it and sends me back to EB who, according to the seller, declines all responsibility in this issue. Yet that money is definitely somewhere......I think buyers are taken for **bleep** as soon as they ask to be protected. I can't stand the idea of having been taken in, when I know the issue can be quickly resolved with a minimum of good faith on both sides (EB and the seller). If anyone has experienced this kind of situation, please contact me. Kind regards

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2 bank debits by EB for 1 order | Community Mentor Help | eBay France