2FA with "Authenticator app" has not been working for weeks | Community Mentor Help

ravention · 2024-06-30T07:33:16.971000Z

Hello, 2FA with "Authenticator app" has not been working for weeks. I have reported the problem to customer support for some time now: "An error occurred. Please try again later.Please wait..." Apparently nothing is being done and there is no official communication. Is this not to force users to install the eBay app? Here is how to reproduce the problem: A/ Click on "Two-step verification Protect your account by adding an extra level of security." https://i.imgur.com/hPDLMbQ.png B/ Then click on "Authenticator app Use the authenticator app to generate a temporary 6-digit code" https://i.imgur.com/cwuDb7f.png C/ Then click the Configure button and the error message: "An error occurred. Please try again later.Please wait..." https://i.imgur.com/bvLULYi.png

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2FA with "Authenticator app" has not been working for weeks | Community Mentor Help | eBay France