3952500994229

Question

hello I am contacting you regarding a negative review here is the item number 395250094229 so I wanted to know because I sold a game to a buyer who after receiving it said it was defective he asked me for a return which I accepted of course so I asked him to send the game and upon receipt I would refund him the full amount meanwhile the buyer immediately left me a negative review so I sent him a message as specified in the listing that I accept returns but no response from him so I contacted eBa...

koalagris · Accepted Answer

Hello @sassa.ka.a8a7niro    Did you send him the feedback revision request form? (otherwise he doesn't have the option to do it) https://www.ebay.fr/help/selling/leaving-feedback-buyers/contester-des-valuations-reues?id=4102&st=3&pos=2&query=Contester%20des%20%C3%A9valuations%20re%C3%A7ues&intent=modifier%20%C3%A9valuation&lucenceai=lucenceai&docId=HELP1104 Ebay will not intervene on this matter (their goodwill gesture is already pretty good, since it's extremel...