France missing from the list of countries available for the international delivery service
Summary: 2592vincent noticed that some listings on eBay.fr exclude France from the list of countries for international shipping, even though France is not listed as an excluded country. After contacting a seller who also doesn’t understand the situation, customer support said there was no problem. However, this prevents 2592vincent from completing purchases and finding out the shipping costs. They’re looking for solutions to resolve this issue.
For some time now, I’ve been finding several listings on ebay.fr with France missing from the list of countries available for eBay’s international shipping service.
For example:
https://www.ebay.fr/itm/175367111755
https://www.ebay.fr/itm/277349694170
....
It says "Shipping may not be available to : France."
When I look in detail, I find an alphabetical list that looks like this:
"..........Estonia, Fiji, Finland, Gabon, Gambia, Ghana, Gibraltar, Grenada....."...
There are practically every country in the world except France. France is absent from the list, but it’s not in the excluded countries list either.
When I contacted the seller of the first item, they told me they didn’t understand why France isn’t in the list. It would indeed be very strange for the seller to have eliminated France between Finland and Gabon while accepting almost every European country.
Customer service tells me there’s no problem. But I have doubts about this alphabetical list, and in the meantime, I can no longer make immediate purchases on these listings because the seller can no longer provide shipping costs.
Does anyone have a solution?
Thanks in advance!
lingma85
Mentor3 weeks agoHello @2592vincent
This has already been brought up... and it would seem that it's a bug...
The affected sellers need to know so they can correct their listings.
Best regards