No follow-up update for two weeks

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Summary: segestri expresses concern about a purchase in the United States whose tracking hasn’t been updated since March 4. Although the seller recommended opening a dispute for item not received, segestri has to wait until April 10 to start this process. lingma85 advises waiting until that date since nothing can be done before then.

Good evening,

For a purchase in the United States, the item (order 25-11232-40136) arrived at the eBay International Shipping Center on March 4 (tracking number 9400108205498690858431).

For two weeks now, there has been no tracking update.

I contacted the seller about this worrying situation. He invited me to open a case for an item not received.

However, we still have to wait until April 10 (end of the estimated delivery time) for that to be possible.

How is it possible to ask for an explanation for the total absence of tracking updates since March 4, knowing that once the item has arrived at the eBay International Shipping Center, it should be assigned a new tracking number until it arrives in France.

Thank you.

Regards,

Pascal