LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconPurchaseHello, I made a purchase 3 or 4 days ago. I still haven't received the order confirmation email, but on the other hand the money has already been taken from my account and I can't get in touch with eBay customer service.krys10062View listingsPosted 1 year ago·Last reply 1 year ago See original 1 commentComment NewestfrancexpressdealMentor1 year agoView listingsBonsoir @krys1006 si achat sans être inscrit, voyez ce lien : https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151 Sinon, vérifiez votre historique d'achat. Pour contacter le service client d'ebay : https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=contacter%20le%20service%20c&lucenceai=lucenceai&docId=HELP1326 See original
francexpressdeal
Mentor1 year agoBonsoir @krys1006
si achat sans être inscrit, voyez ce lien :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151
Sinon, vérifiez votre historique d'achat.
Pour contacter le service client d'ebay :
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=contacter%20le%20service%20c&lucenceai=lucenceai&docId=HELP1326