LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconPurchase on August 4 but still no shipmentHello, I made a purchase from Japan on August 4, but it is August 19 and I have no news about the product, the seller is not responding and it has not been shipped, I also can't cancel the purchase, what am I supposed to do thank you very muchflolo-800View listingsPosted 2 years ago·Last reply 2 years ago See original 1 commentComment NewestkoalagrisMentor2 years agoView listingsHello @flolo-80 If the delivery deadline has passed: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135 Otherwise, you’ll have to wait until it has passed before you can take action. Best regards See original
koalagris
Mentor2 years agoHello @flolo-80
If the delivery deadline has passed:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
Otherwise, you’ll have to wait until it has passed before you can take action.
Best regards