Hello, Yesterday I sold a product on eBay, the buyer paid me properly but chose in-person pickup. However, according to their profile, they seem to live in France but more than 500 km from where I live. I tried to contact them to arrange an in-person pickup, but I still haven't had a reply from them since that day. Do you know how to cancel the sale in such a way that I won't be penalized with regard to my profile rating? This because I doubt the person can come from so far away; also because if...

Hello @gildas_b To cancel your sale, it's here----> Cancel an order as a seller | eBay Do it because in-person handover is impossible and there has been no contact with the buyer... Regards

Product purchase arranged well, but in-person handover is undetermined. | Community Mentor Help

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Product purchase arranged well, but in-person handover is undetermined. | Community Mentor Help | eBay France