Purchase of a refurbished Dell Latitude 7490 laptop | Community Mentor Help

roug314 · 2026-05-04T09:07:16.513000Z

Hello, I ordered - without being registered on eBay - a Dell Latitude 7490 on Wednesday, April 20 between 6:56 p.m. and 7:22 p.m. I paid for the item on my online bank account. Once the order was confirmed, I never received the confirmation email for my order (with a request for delivery to a fixed delivery point). I called my bank, who confirmed that the charge was indeed made by eBay, but I still haven't received anything from eBay regarding the delivery. Unable to find any way to contact eBay by phone, what should I do now? Could someone advise me on what to do next? Thanks in advance

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Purchase of a refurbished Dell Latitude 7490 laptop | Community Mentor Help | eBay France