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Purchase of a product
Summary: ak8123 bought a product on eBay and accidentally chose local pickup instead of delivery to a relay point. The seller and ak8123 want to change the shipping method. lingma85 advised asking the seller to cancel the transaction and create a new listing with the correct shipping fees, so that payment can be made again with the right shipping method.
Hello,
I made a purchase on eBay, but I made a mistake when choosing the delivery method. Instead of selecting delivery to a pickup point, I accidentally chose in-person handoff.
The seller is located far from me, so in-person handoff is not possible. We both agree to change the delivery method so that it is done to a pickup point.
Could you let me know if it is possible to change the delivery method for this order, or tell me what the procedure is to follow?
Thank you in advance for your help.
Best regards,
lingma85
Mentor3 weeks ago · EditedGood evening @ak8123
You need to contact the seller and ask them to cancel the transaction because the delivery process is different between in-person handover and carrier delivery... They will refund the transaction.
They will relist the ad for you with the appropriate delivery fees and you’ll just have to pay again.
It’s the only way.
Best regards
.
ak8123
OP3 weeks agoHow can I change the delivery method