Good evening, I made a purchase on 28/12/2024, I entered the bank details the bank gave its confirmation for the purchase, the problem is that I didn't receive the locker code and I found the same product in my basket, what should I do in this case
if you don't have anything in your purchase history, the best thing to do is contact customer service to make sure the order has been properly confirmed.
francexpressdeal
Mentor1 year ago@elmogarn0
please rephrase your question.
elmogarn0
OP1 year agothe bank gave its confirmation for the purchase, the problem is that I didn't receive the
locker code and I found the same product in my basket,
what should I do in this case
francexpressdeal
Mentor1 year agoGood evening @elmogarn0
if you don't have anything in your purchase history, the best thing to do is contact customer service to make sure the order has been properly confirmed.
To contact them, see this link:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service&lucenceai=lucenceai&docId=HELP1326