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Summary: yohser-37 is having trouble making purchases on eBay with their bank card, even though it works elsewhere. After checking with their bank without getting an explanation, yohser-37 wonders whether there is a monthly purchase limit on eBay or if it’s a technical issue. *miss-tigri* suggests checking spam for notifications and contacting eBay customer service to resolve the problem.

Hello, for the past 3 days it’s been impossible for me to buy on eBay with my bank card. I called my bank and they don’t understand why. So I increased my limit, but still nothing. It shows me at the top of the screen in red, change payment method... even though I’ve ordered 20 times this month, there has never been this kind of problem, even in the past. So I wanted to know whether there was a purchase limit on eBay over (1 month) or some computer issue or something else? My card works everywhere except on eBay 😏 thanks a lot for your help.

yohser-37

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Posted 1 year ago·Last reply 1 year ago

1 comment

*miss-tigri*

Mentor1 year ago

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Hello

If you have a buying restriction, check your spam folder to see if an explanation has been given to you.

https://www.ebay.fr/help/buying/buying-limits-restrictions/limites-et-restrictions-dachat?id=4012&st=3&pos=2&query=Limites%20et%20restrictions%20d%27achat&intent=Limite&lucenceai=lucenceai&docId=HELP1058

otherwise, contact customer service and go over it with them..