Immediate purchase paid, but no confirmation email | Community Mentor Help

mabig_74 · 2024-05-05T15:57:40.631000Z

Hello everyone, I made 2 immediate purchases as a guest early this afternoon from the same professional seller. The 2nd purchase was confirmed just fine, and I received 3 emails: a confirmation email, an email acknowledging my order from the seller, and an email saying the product has been shipped. So no problem. However, regarding the 1st purchase, made from the same seller, I paid by bank card and my bank confirmed the payment, but I didn't receive any confirmation email from eBay. So I have no way of knowing whether my order was validated and taken into account?

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Immediate purchase paid, but no confirmation email | Community Mentor Help | eBay France