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International purchase without tracking
Summary: one-no expressed concern about an international purchase without tracking for an item in Canada. The seller is new and has only four positive ratings. koalagris suggested a procedure to follow in case the item is not received, providing a link to eBay help. Later, one-no discovered that tracking did exist, but the seller had not shared it.
I’ve been an eBayer for 20 years, and this is the first time I’ve bought an item in Canada, and the seller has sent me the item without tracking.
There was no option, I didn’t pay attention because it was obvious that an international deal would necessarily have tracking.
The seller is new, with 4 positive feedback ratings.
Their money is blocked until February 2026.
I don’t know how to handle this transaction. No global shipping to Canada, otherwise there would definitely have been tracking..
This is going to be complicated. In your opinion, what recourse do I have if I don’t receive the package..
Payment via PayPal for this transaction.
Thanks in advance.
2 comments
one-no
OP6 months agoHello,
Actually, the seller did have tracking, but hadn’t seen it, so didn’t pass it on to me!
Thanks for your help.
koalagris
Mentor10 months agoBonjour @one-no
Il y a une procédure à suivre en cas d'objet non reçu :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
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