undelivered purchase

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Hello,

I bought a battery for my phone, it was supposed to be delivered to me by mail and I haven't received anything. I sent a message to the seller, but I haven't gotten a response. How can I get a refund?

Thanks

dominiqumarti-49

17 View listings

Posted 11 months ago·Last reply 11 months ago

1 comment

koalagris

Mentor11 months ago

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Hello @dominiqumarti-49

If the delivery deadline has passed, follow the procedure:

https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135

Best regards