purchase not received and does not appear in purchase history | Community Mentor Help

lebea1 · 2026-01-05T16:27:05.519000Z

I made a purchase via PayPal on December 15, and I still haven’t received it to this day. I got messages from eBay about tracking my order (so it does exist). But I can’t file a claim because my purchase history doesn’t mention it, as if I hadn’t bought anything. So, how do I contact eBay?

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purchase not received and does not appear in purchase history | Community Mentor Help | eBay France