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Purchase of ELECTRE extension
I MADE THE PURCHASE OF TWO ELECTRICAL ITEMS UNFORTUNATELY I NEVER RECEIVED THESE ITEMS CHECKS MADE ,THE PROFESSIONAL SELLER OR AT LEAST HIS COMPANY WAS DECLARED INCESSATION OF ACTIVITY TWO MONTHS BEFORE MY PURCHASE ;NO RESPONSE TO MY MESSAGES REQUESTING A REFUND ; I INFORMED E.BAY HOW CAN THEY INTERVENE, ?AND MY REFUND?
2 comments
*miss-tigri*
Mentor2 years agoHello
You have 30 days from the estimated delivery date to report an item not received:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7
if the purchase was made without being signed in:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=Achat%20sans&lucenceai=lucenceai&docId=HELP1151
there are deadlines to respect, if it's been more than 30 days check with PayPal if you paid with....
koalagris
Mentor2 years agohttps://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135