Locked
Discussion interactions are currently paused.
Buyer **bleep**
Summary: aurearma0 shared a negative experience after their first sale on eBay, where the buyer said the item was damaged 15 days after receipt and asked for a refund. aurearma0 refunded the buyer before getting the item back, which led to losing both the money and the item, with the buyer no longer responding. max2661953 and *miss-tigri* replied, confirming that without the item being returned, there’s no solution, and that eBay wouldn’t be able to help in this situation.
I made my first sale on ebay…
The buyer woke up 15 days after receiving the item saying it was damaged…as if he couldn’t have noticed that in 15 days. He asked for a refund. I had no choice but to accept…
However, my mistake was approving and refunding before having received the item… he never sent it back to me. So I have neither the money nor the item… and ebay supposedly can’t do anything… I write to him, he goes silent and doesn’t जवाब anymore
What solutions would you suggest?
Thanks
2 comments
*miss-tigri*
Mentor2 years agoHello
As you wrote, you made the mistake of refunding before the item was returned..
Ebay won't help you in this case 🥴Only the buyer can go ahead with the return or not..
max2661953
·2 years agoGood evening, @aurearma0 ,
No solution, sorry....