Buyer residing abroad.
Hello everyone,
I have a buyer based in the Netherlands who can't manage to buy one of my items.
And yet I've authorized sales and shipping to this destination and filled in all the listing fields (Ebay already contacted to complete them).
Have any of you run into this problem?
Thanks.
3 comments
papat.fr.qsgm2viy
OP6 months agoThank you for your response.
I have authorized deliveries to E.U. countries and filled in the delivery terms.
But I will follow your advice and exempt the buyer from the required conditions.
Regards.
francexpressdeal
Mentor6 months ago@papat.fr.qsgm2viy
You say: I authorized deliveries to EU countries"
When I replied to you, that was not the case (I had checked all your listings).
I’ve just checked 3 of them again and it’s still only delivery within France.
In any case, it is indeed simpler and faster to add your buyer’s username to the list of buyers exempt from the required conditions.
francexpressdeal
Mentor6 months agoHello @papat.fr.qsgm2viy
all your listings have shipping only to France.
The easiest thing is to add your buyer’s username to the list of buyers exempt from the requirements:
https://www.ebay.fr/bmgt/ExemptBuyers
https://www.ebay.fr/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&st=3&pos=1&query=D%C3%A9finir%20les%20conditions%20requises%20pour%20les%20acheteurs&intent=acheteur%20exempt%C3%A9&lucenceai=lucenceai&docId=HELP1060