Fraudulent buyer, claims it's a counterfeit | Community Mentor Help

morane_j · 2025-03-09T19:00:04.051000Z

Hello, I sold a sealed box of Magic card booster packs, perfectly sealed and completely new. The buyer claims that it is a counterfeit, claiming that it was already opened, even though the seal is clearly visible in the photos, and even in the photos he himself provides. Besides, strangely (sic) he took care to photograph the box before opening it. Have you ever run into this problem? Ebay removed my listing. I plan to contact ebay tomorrow, but I’m worried, I know that ebay often favors buyers. Have you ever run into fraudulent buyers? Do you know how ebay handles this kind of dispute?

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Fraudulent buyer, claims it's a counterfeit | Community Mentor Help | eBay France