Hello, I’m asking for your feedback about my situation: a buyer ordered a well-known and rather “rare” MIDI synthesizer from me these days. He did receive it, but two days after delivery he sent me a question saying he doesn’t know how to connect it and asked me how I was doing it. I should point out that I had stated in the listing “returns refused”.I can sense a dispute coming, along the lines of “oh, but I didn’t know it had to be connected to a master keyboard or a PC to get sound” or...

Hello The answer is given: if there is a dispute over non-compliant item, the “return refused” note is not valid (even if it’s a fake excuse).. eBay doesn’t beat around the bush to find out whether the item was properly described and whether the buyer is using a fake excuse to make a return .. You will simply have the option to contest eBay’s decision and provide proof of your good faith at that point ...

Buyer who doesn't seem to know what he bought... | Community Mentor Help

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Buyer who doesn't seem to know what he bought... | Community Mentor Help | eBay France