Buyer refunds and keeps the item, is that normal? | Community Mentor Help

compagniedudisque · 2023-12-08T14:09:06.308000Z

I’m a seller on eBay, a buyer files a dispute for item not as described, the buyer gets the refund and keeps the merchandise—is this normal? I lose the money and the supposedly defective merchandise—is this normal?

Discussions

Buyer refunds and keeps the item, is that normal? | Community Mentor Help | eBay France