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Buyer refunds and keeps the item, is that normal?
I’m a seller on eBay, a buyer files a dispute for item not as described, the buyer gets the refund and keeps the merchandise—is this normal? I lose the money and the supposedly defective merchandise—is this normal?
1 comment
koalagris
Mentor2 years agoVous aviez bien fourni un bon de retour ?
https://www.ebay.fr/help/selling/managing-returns-refunds/handling-return-requests?id=4115