Buyer wants to cancel the order (1 hour has already passed)

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Hello,

A buyer wants to cancel their order, and that’s not a problem for me, however when I go to the order and then cancel the order for the reason « cancellation requested by the buyer » ebay wants to charge me €13 in fees? Why?

rowk1337

1 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

max2661953

·3 years ago

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Hello, @rowk1337

Read this : https://www.ebay.fr/help/selling/getting-paid/annuler-une-commande-en-tant-que-vendeur?id=4136&st=3&pos=2&query=Annuler%20une%20commande%20en%20tant%20que%20vendeur&intent=annuler%20commnade&lucenceai=lucenceai&docId=HELP1090