Hello everyone, my buyer entered the wrong postal code in his eBay profile.I sent his order in a parcel with postage via eBay and so with his error. Chronopost noticed the address error and has just returned the parcel to me after a week of back and forth.How does the buyer pay to resend the parcel to the correct address? Via eBay? And what happens if he refuses to pay for the new shipment when he was the one who made the original mistake with his own address? Thank you

Hello @golgoth_76 How does the buyer pay for the return shipping of the parcel to the correct address? Via eBay - Check with the buyer for payment by PayPal, bank transfer or cheque... payment for a return won't be made through eBay... And what happens if they refuse to pay for the new shipment even though they were the one who made the mistake in the first place with their own address? - You will refund them the amount of the product but not the...

Incorrect buyer address, package return | Community Mentor Help

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Incorrect buyer address, package return | Community Mentor Help | eBay France