Community alert about defective Samsung deliveries | Community Mentor Help

bcobou-x4wam2oor5 · 2023-12-13T15:53:57.092000Z

Warning to the community about the Samsungs purchased Hello to the community. I am writing this to help others avoid losing nearly €260 when they buy Samsung phones: Not to just turn on the phone without putting in a SIM card to check whether there is a network problem: no registration possible, faulty network component. To enter the following MMI command on the phone -> *#0011# to check that the phone can actually see the networks. If it does not see any network at all, then the network component on the motherboard is faulty. In that case, you need to quickly return the phone to the seller so they can replace or repair your phone within the return period. There are sellers whose good faith is questionable who do not hesitate to send defective products, counting on the return period and warranties expiring. I myself was a victim of a seller who does not respect Ebay's rules when I bought an S21 delivered at the beginning of August 2023 that had this network component problem. The seller asked me to have it repaired locally and stopped replying to my follow-up emails. Ebay should ban sellers who do not respect their commitment to deliver functional products that match the description. Thank you all

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Community alert about defective Samsung deliveries | Community Mentor Help | eBay France