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regulated power supply
Hello, I received a Métrix AX 322 stabilized laboratory power supply that arrived with the feet broken. The switch doesn't work, I had to bypass it inside for it to start up, and only the left channel works. What can I do? I contacted the seller but nothing came of it.
4 comments
koalagris
Mentor2 years agoHello @bijoux442014
Follow the procedure:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134
Best regards
bijoux442014
OP2 years agoThanks for the reply. I checked, the seller doesn't accept returns. I'll try to sort it out with PayPal.
*miss-tigri*
Mentor2 years agoHello
If it's a non-compliant item, the seller cannot refuse a return..
Follow the procedure with the link given by @koalagris (hello 😉)
If that doesn't work, you can always contact PayPal..
koalagris
Mentor2 years agoHey @*miss-tigri* ! 🙂
@bijoux442014 = the mention "return refused" applies ONLY in the case of a change of mind, under no circumstances for a non-compliant delivery:
https://www.ebay.fr/help/selling/managing-returns-refunds/handling-return-requests/setting-return-policy?id=4368&st=3&pos=2&query=D%C3%A9finir%20vos%20conditions%20de%20retour&intent=retour%20refus%C3%A9&lucenceai=lucenceai&docId=HELP1307#section2