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cancellation of the transaction by the seller
Summary: kulte2a expressed dissatisfaction because a seller canceled a sale by claiming that the buyer had requested the cancellation, which was not the case. After the item was relisted, kulte2a looked for advice on how to report this behavior. koalagris suggested contacting customer service via a link to explore the available options.
I was the highest bidder on an auction, but the seller cancelled the sale, claiming that the buyer had requested the transaction be cancelled. However, I never made such a request.
In response to this unjustified cancellation, I contacted the seller for an explanation, but I received no reply from them. Barely two minutes later, the seller put exactly the same listing back up for auction.
How can this kind of dishonest seller be reported?
1 comment
koalagris
Mentor1 year agoHello @kulte2a
Check with customer service:
https://www.ebay.fr/help/policies/member-behavior-policies/rglement-sur-lannulation-de-commandes?id=5298&st=3&pos=3&query=R%C3%A8glement%20sur%20l%27annulation%20de%20commandes&intent=annuler%20transaction&lucenceai=lucenceai&docId=HELP1682
Contact link right at the bottom of the help page
Best regards