Cancellation of a sale - with fees | Community Mentor Help

lascaryal · 2024-08-14T18:00:35.215000Z

Yesterday I made my first sale and probably my last… because the next day the buyer asked me to cancel it. That’s no problem at all. But when I cancel it, making sure to choose the reason: "Cancellation requested by buyer," eBay seems to withhold a fee credit from me. What does that mean in English? Will I be refunded? I don’t need a fee credit since I won’t be making any more sales. I just want the sale canceled, period! And that’s the end of it. Thank you very much in advance for your help, which would be very welcome, because I’ve already called customer service twice and I still don’t understand anything.

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Cancellation of a sale - with fees | Community Mentor Help | eBay France