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Cancel a return at the seller's request
Summary: piefuc_26 ran into a problem with an incorrect order and started a return. The seller sent a new part and asked to cancel the return request, suggesting keeping the wrong parts. piefuc_26 is looking for help canceling the return request, and *miss-tigri* provides a link to do so.
I’m presenting my problem to you.
I place an order, I receive the wrong part, then I make a return request.
Meanwhile, I’m talking with the seller, who sends me another part instead, and I also ask them to send me a return slip.
I haven’t done anything since then, but now I’ve received a request from the seller to cancel my return request, but I can’t do it or I can’t find how.
Do you have any idea
Thanks.
2 comments
*miss-tigri*
Mentor1 year agoHello
At the bottom of this link you can request the cancellation of the return request:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=7
piefuc_26
OP1 year agoI forgot to say that the seller wanted me to keep the faulty parts.
Best regards