Cancel an order

Question

Hello, I placed an order with a seller, but more than 4 days have passed and I haven’t heard anything from them, no shipment. I’d like to cancel the order, I contacted them and they still haven’t replied to my message. What can I do please? I just want to cancel and get my money back, thank you for your help

*miss-tigri* · Accepted Answer

Hello  If you don't hear back from the seller, wait until the delivery date has passed, then report the item as not received .. Follow this procedure: https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7